For all returns, we offer a portal where you can easily send your goods back. For returns, we charge a fee of €5.90, which will be deducted directly from the refund amount. You can also frank your return yourself and send it back to us. The returns portal is only a service provided by Smartparts24.

The fee does not arise for exchange campaigns or for the return of defective goods (in the warranty period). Please contact us in advance.

For all further information on revocation click here.