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For all returns, we offer a portal where you can easily send your goods back. For returns, we charge a fee of €5.90, which will be deducted directly from the refund amount. You can also frank your return yourself and send it back to us. The returns portal is only a service provided by Smartparts24.
The fee does not arise for exchange campaigns or for the return of defective goods (in the warranty period). Please contact us in advance.